Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next working day.
Delivery
We deliver across France and selected European countries. Delivery times may vary depending on location, carrier, and product availability. Estimated delivery time is 3–7 business days.
Shipping Charges
Shipping fees are calculated at checkout and depend on the delivery destination and product weight.
Tracking
Once your order is shipped, a tracking number will be provided so you can monitor the delivery status online.
Delays
RoboClean is not responsible for shipping delays caused by courier issues, customs, or unforeseen events beyond our control.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please reach out to the carrier immediately to file a claim.